Service was iffy twice we ordered stuff that never made it to our table, and some of the servers seemed a bit absent minded but friendly enough. On the first day we tried their lunch buffet where you could also order sushi, which I defintiely enjoyed.
I was pleasantly surprised by the food here. With all inclusive resorts, you kind of go in knowing food won’t be the best, but you’re also hoping it’s not the worst. Ok, onto the food, I will say that the food was better than I expected. Sadly, we only spent a few hours by the beach on this trip, but we were still able to get some fun photos! 🙂 The very small beach area…after it had just rained. The beach setup only had chairs, no beds or cabanas, and we got mixed info about drink and food service availability. Unfortunately, the beach was super small and the water had so many rocky areas that it was really easy to hurt yourself. We are 100% beach bums, and usually park ourselves next to the ocean on vacation. So once the room situation was settled, we set out to explore the property and get some food! Beach Click HERE for a video room tour.Īs you can see having the open/glass balcony was honestly a necessity! Here’s a link to a video walk through, showing both our original room and the balcony of our new room. While it was an inconvenience and struggle to get the right room, in the end it worked out and just goes to show that you have to be your own advocate and don’t be afraid to ask (and continue asking) for what you want and deserve. I was even considering downgrading rooms to move from that enclosed balcony, but luckily we didn’t have to. I feel like it should be noted that that room type has the option of having an enclosed balcony, it is such a disappointment for anyone who ends up with that room. I know some people wouldn’t care too much about the balcony issue, but we always go for the top tier room and expect top tier accommodations, view and all, since that is what we are paying for. We finally were able to settle in, and start enjoying our vacation. This move completely turned our trip around. Well, either she had some strong pull and/or maybe they realized I wasn’t going to let it go, but they moved us to a fabulous direct ocean front one bedroom suite unit, with the normal open/glass wall balcony, that “somehow” just became available.
Initially she said she didn’t deal with reservations, but I explained that I had reached out twice to the front desk with no luck, and I was hoping she could look into it for us. After calling again and being told there was no other units of our room type available, I ended up asking our host (each room gets a host assigned as a point of contact), to help us out. I called the front desk twice to see about a room change, and one alternate option was a room with palm trees completely blocking the ocean view and very little light, it was worse than the concrete wall view we currently had, if you can believe that. It was very disappointing to get assigned this room. The solid wall that enclosed the balcony did not afford any ocean or beach views when sitting on the balcony or inside you literally could only see the ocean if you were standing up. While we were given the room type we booked, we happened to get the worst possible room in that category, which had an enclosed balcony since it was above one of the restaurants. However, we did have an issue with our room, and that kind of got us off on the wrong foot.
I really loved the style and aesthetics of the rooms and resort. So without further adieu, I’ll dive right into the review of our stay at UNICO 20☈7° Riviera Maya! Lobbyįirst and foremost, the accommodations were beautiful at UNICO 20☈7° Riviera Maya. We generally select the highest level of accommodations as this trip is our Christmas gift to ourselves, and it also allows us to compare the same level/type of product and service across the board. We have tried a few different resorts including the Overwater Palafitos at El Dorado Maroma, the Imperial Suite with private pool at the Finest Playa Mujeres, and most recently the One Bedroom Estancia Suite at UNICO 20☈7° Riviera Maya. My husband and I love a good beach getaway, and flying to Cancun is super quick and easy for us, so we have made it an annual holiday tradition to go there before Christmas. I definitely took time off to relax and refocus, which included spending a few days in Mexico, at UNICO 20☈7° Riviera Maya, before Christmas. Happy New Year! I hope everyone enjoyed the holiday season and is starting 2019 with a bang. 2018 Holiday Vacation – Occasionally Luxe
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